Thu 2 March 2023

Information | At RE/MAX Spain we stand out as the best choice to sell or buy properties

At RE/MAX Spain we stand out as the best choice to sell or buy properties



Thank you to all our clients!

Being chosen consecutively, for 6 years, as the best option to sell or buy a property in Spain, is the most welcoming news that we have received this year. This award, made by end consumers for some time in Spain, has ranked us in the first position of this important ranking. Knowing that our clients value us in this way makes us feel happy and satisfied; We are on the right track in the service we provide, a joint effort by our agents.
The "Consumer's Choice" is one of the most valued designations for those who receive it, since the end customer is the one who speaks and expresses his opinion about the products and services he receives. Both our offices and our agents allocate resources and efforts to achieve customer satisfaction, especially if it is about such an important transaction in life, such as selling or buying a property.
This evaluation system qualifies brands based on the satisfaction and acceptance they generate among their consumers; This means that the degree of satisfaction and acceptability that consumers have with respect to a product or service is measured, which helps them obtain an optimal service or make a purchase.


How did we do in the evaluation from our clients?


RE/MAX Spain stood out with a final rating of 71.74% (the average was 60.88%) obtained after analyzing 10 attributes that consumers consider important and essential in the services they receive from a real estate agency. Thus, among the most outstanding characteristics are at the beginning of the list the varied portfolio of properties offered, the solvency of the company and the honest work of the agent during the sale and purchase operation; In that order, these three attributes are at the top of the consumer rating they have received at Remax offices.

The advice, during the buying and selling process, and the professionalism of the agents are in fourth and fifth place, respectively, in terms of importance for our clients. Here is represented the satisfaction they receive, one of our highest objectives.
In sixth place, there is knowing how to listen and adapt to the needs of the client; while the seventh position corresponds to the respect, in space and time, for the decision-making that is given to the buyer - seller.
Last but not least, facilitating the bureaucratic process by our agents, who take full charge of it, occupies the eighth position along with the security that the client feels during the process. Closing the ranking of essential features is the guarantees offered by REMAX agents and REMAX offices.

The set of these attributes, satisfactorily qualified by our clients, shows us that we are doing a good job, that we are maintaining our position and that we are a safe bet for those who decide to buy or sell their property with RE/MAX.

We want to thank each and every one of our clients for their comments, evaluations, recommendations, support and trust that we have received, not only during the recently ended year, but over time, which have kept us as the best in our category for the past six years.

We intend to continue and improve so that our service is optimal, the satisfaction of our customers is our reward.

If you are interested in buying or selling, consult our advisers; At RE/MAX Estrella we guarantee success.



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