RE/MAX Spain stood out with a final rating of 71.74% (the average was 60.88%) obtained after analyzing 10 attributes that consumers consider important and essential in the services they receive from a real estate agency. Thus, among the most outstanding characteristics are at the beginning of the list the varied portfolio of properties offered, the solvency of the company and the honest work of the agent during the sale and purchase operation; In that order, these three attributes are at the top of the consumer rating they have received at Remax offices.
The advice, during the buying and selling process, and the professionalism of the agents are in fourth and fifth place, respectively, in terms of importance for our clients. Here is represented the satisfaction they receive, one of our highest objectives.
In sixth place, there is knowing how to listen and adapt to the needs of the client; while the seventh position corresponds to the respect, in space and time, for the decision-making that is given to the buyer - seller.
Last but not least, facilitating the bureaucratic process by our agents, who take full charge of it, occupies the eighth position along with the security that the client feels during the process. Closing the ranking of essential features is the guarantees offered by REMAX agents and REMAX offices.
The set of these attributes, satisfactorily qualified by our clients, shows us that we are doing a good job, that we are maintaining our position and that we are a safe bet for those who decide to buy or sell their property with RE/MAX.
We want to thank each and every one of our clients for their comments, evaluations, recommendations, support and trust that we have received, not only during the recently ended year, but over time, which have kept us as the best in our category for the past six years.
We intend to continue and improve so that our service is optimal, the satisfaction of our customers is our reward.
If you are interested in buying or selling, consult our advisers; At RE/MAX Estrella we guarantee success.